YDEAL, INC.
Effective Date: July 6, 2026


This Privacy Policy describes how YDEAL, Inc. ("YDEAL," "we," "us," or "our"), an Orlando, Florida-based creative and marketing agency, collects, uses, and protects information when you visit ydealinc.com (the "Site") or interact with our forms, chatbot, or estimator tools.

1. Information You Provide to Us
We collect information you choose to give us directly, such as when you:

• Submit our Contact Us form or Project Estimator, which may collect your name, project name, email address, phone number, and the services you're interested in;
• Message our website chatbot;
• Register or sign in through our talent portal;
• Otherwise correspond with us by email or phone.

We use this information to respond to your inquiry, prepare and send you the estimate or quote you requested, follow up about your project, and maintain records of our business communications.

2. Information Collected Automatically
Like most websites, our Site automatically logs certain technical information when you visit, including your IP address, the page you requested, the referring page, and the date and time of your visit. We use a self-hosted IP-geolocation lookup (based on publicly available IP-range data) to derive a general, non-precise location — such as your country, state, or city — for aggregate visitor analytics. This is used only in aggregate to understand where our visitors come from and to improve the Site; it is not used to individually identify or track you across other websites.

3. Our Website Chatbot
Our Site includes an AI-assisted chatbot to answer questions about our services and pricing. Messages you send to the chatbot may be processed by third-party AI service providers (such as Google's Gemini or Anthropic's Claude) solely to generate a relevant response. We do not use your chatbot conversations to train any AI model, and we do not sell chatbot conversation data to third parties.

4. How We Share Information
We do not sell your personal information. We may share information with:

• Service providers who help us operate the Site and deliver our services (for example, our email delivery and hosting providers, and the AI providers described in Section 3), who are only permitted to use your information to provide those services to us;
• Professional advisors (such as accountants or attorneys) where necessary;
• Law enforcement or other parties when required to comply with a legal obligation, protect our rights, or ensure the safety of others.

5. Data Retention
We retain contact form, estimate, and correspondence records for as long as reasonably necessary to respond to your inquiry, fulfill any resulting project, and comply with our legal, accounting, and tax obligations. Aggregate visitor analytics data (such as IP-derived location logs) is retained for internal reporting purposes.

6. Your Choices
You may ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you for marketing purposes, by emailing info@ydealinc.com. We will respond to reasonable requests within a reasonable timeframe. Please note that we may need to retain certain information as required by law or to complete a transaction you have already requested.

7. Cookies and Similar Technologies
The Site may use cookies or similar local storage technologies to support basic functionality, such as remembering your chatbot conversation during a visit or keeping an administrator signed in to our content management tools. We do not use cookies to serve third-party advertising on the Site.

8. Children's Privacy
The Site is intended for business use by adults and is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Data Security
We use reasonable administrative and technical safeguards designed to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective Date" above reflects the date of the most recent revision. We encourage you to review this page periodically. Continued use of the Site after any changes constitutes your acceptance of the revised policy.

11. Contact Us
Questions about this Privacy Policy, or requests regarding your personal information, can be sent to: info@ydealinc.com.

YDEAL, Inc. business hours are: 9:00 am - 5:00 pm EST Monday to Friday (hours are subject to change and closing days by holidays).